Flourish sells its Flourish One home robot as experimental, with no warranty and no returns

Flourish Robots announced a home robot on September 29, 2026 and began taking orders for it the same day, according to a press release the company issued that day from San Francisco. The trade press has called the machine Flourish One. The company’s own pages write the name as Flourish 1. Its terms of sale describe the robot as experimental and sell it with no warranty and no returns after delivery. The company says it will build 50 units, lists the price as $3,555 and expects to ship in December 2026. Its own documents disagree with each other on what a buyer pays at the start and on what the price covers. We have not tested the robot, so every figure below is the company’s claim, taken from its product page, its terms of sale, its privacy policy and its press release.

Takeaway points

• Flourish Robots announced a home robot on September 29, 2026, limited to 50 units and expected to ship in December 2026.
• The company’s terms of sale call the robot an experimental product and sell it with no warranty and no returns once it is delivered.
• The company’s product page and its terms of sale disagree on the payment taken at the start and on whether a cloud service is included.
• We have not tested Flourish One, and the company’s own pages do not mention the Raspberry Pi or the Paris base that The Robot Report described.

What did Flourish announce about Flourish One?

Flourish announced a home robot that its terms of sale define as “a mobile home robot with a manipulator arm”, built in a first run of 50 units. The press release says Flourish Robots “today emerged from stealth”. It names Antoine Marcel as founder and chief executive. It says Families Fund, founded by Kartik Sathappan, led the company’s pre-seed round, and it gives no amount for that round.

The product page gives five physical figures. All are the company’s, and none has been measured by us.

The company says an owner teaches the robot a task by steering it through that task from a phone for 30 minutes, and that it then repeats the task on a schedule. The tasks it names are household chores such as picking up shoes, clothes and toys. We could not check any of this.

The shipping date is an estimate. The terms call December 2026 a good-faith estimate and not a guarantee. For a humanoid built for factory work, see our report on Boston Dynamics opening an application center for its Atlas humanoid at Hyundai’s Georgia plant.

What do Flourish’s own documents disagree on?

Flourish’s product page and its terms of sale disagree on two things: the payment taken when an order is placed, and whether a cloud service comes with the robot. Both documents are the company’s own, and we read both on October 5, 2026.

The difference between the listed price and the deposit is $2,000 by our arithmetic. Neither page says when that balance is charged. The terms are dated September 8, 2026, which is 21 days before the announcement. The terms also say the company cannot promise that any cloud service will stay available.

The terms add costs the listed price leaves out. They say prices exclude taxes, duties and shipping unless the checkout says otherwise, and that buyers outside the United States are the importer of record. The checkout page is run by a payment company and would not open without a browser, so we could not read what it charges or where it ships.

What does Flourish say the robot cannot do?

Flourish says the robot cannot work around water, cannot handle anything over 1.5 kg and cannot climb stairs. The limits are stated in two places, and the two lists are not the same.

A weight of 1.5 kg is 3.3 lb by our conversion, which matches the payload on the product page.

Some of the tasks the company names sit close to those limits. Watering plants and refilling a water bowl appear on the same page as “No water”. Loading a dishwasher is in the press release, while the product page rules out anything breakable. The company’s pages do not explain how these fit together. The product page lists “Keeps an eye on the place” among the tasks, and the terms say the robot is not a security device.

The company states its own success rate, and it is not high. The product page reads: “A year ago a taught task worked 60% of the time. Today it’s 80%.” It says the target is 99. The terms of sale put the same point as a warning. The robot “will sometimes fail at tasks it performed correctly the day before”, they say.

On children the company is direct. The product page says “It works around your kids. It doesn’t look after them.” The terms say the robot is not a childcare, eldercare or medical device, and must be supervised when it operates near children, animals or vulnerable adults. Owners also agree not to use it in any commercial, industrial, medical or care setting. Robots sold for paid work are a separate market, covered in our report on Agility Robotics’ filing for its merger with Churchill Capital Corp XI, with Digit revenue and deployment figures.

What happens to video the robot records in a home?

Recordings made while an owner teaches a task are sent to the company, according to its privacy policy. The policy says teaching a task requires a recording session, and that approved recordings are sent to the company. Those recordings include camera footage, depth and sensor data. The company says it uses them to train the models that run tasks on its robots.

An owner who declines the recording prompt cannot teach that task. While the robot works, the policy says, camera and sensor data pass between the robot and the company’s servers and are not stored. The policy places those servers in the United States.

The robot also comes with a software kit for developers, and the product page describes a store where owners publish their work for other owners. The company does not say that this software is open source. That is a different thing from Intrinsic, a Google unit, releasing parts of its robot software platform as open source.

What protection does a buyer have under Flourish’s terms?

A buyer has a right to cancel for a full refund before the unit is shipped, and almost none after it is delivered. If the company misses its estimated date, the terms promise a notice with a revised date and a choice between accepting the new date and cancelling for a full refund. Refunds for cancelled orders are due within seven working days.

After delivery the position changes. The terms state “All sales are final.” There is no trial period, and the robot is sold as it is, with no warranty of any kind. The company says it may repair units or supply spare parts at its own discretion, without any obligation to do so. Its total liability is capped at the amount paid for the unit. Transit damage must be reported in writing within five days of delivery.

Buyers outside the United States get a caveat that cuts both ways. The terms accept that consumer law in the European Union and the United Kingdom may give a right of withdrawal that the terms cannot remove. They also say the company will decline or cancel an order, with a full refund, where it cannot meet a country’s certification rules.

Which claims about Flourish One could not be confirmed?

Several details in the coverage that led us to this story are not on the company’s pages. We read the product page, the terms of sale, the privacy policy, the contact page and the press release, and compared them with the summary published by The Robot Report.

The Raspberry Pi and Paris details may be true. We could not confirm them in anything the company has published, so we do not report them as facts.

Flourish has not published the parts inside the robot, the countries it will ship to, or any test of its claims by an outside party. Its pages name no processor, no battery capacity, no speed and no sensor list beyond a camera and depth data. The terms say the robot ships “to the destinations listed at checkout”, and we could not open that list. The company has not published the size of its funding round, and it has not said how many of the 50 units are taken.

One more gap is in the privacy policy. In the copy we saved on October 5, 2026, it still shows an unfilled placeholder where the email address for privacy requests should be.

We have not tested Flourish One. We have not seen the robot, timed a task, or checked the 80% figure, the 12 hour runtime or the 3.3 lb payload. This report rests on four company documents saved on October 5, 2026.